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An Enterprise Loyalty Company

Our services include card rewards, enterprise loyalty, single-use rewards, strategic consulting services, and marketing services, all through the lens of behavioral science. Our clients achieve a solution to drive loyalty across multiple products and services within their credit union, bank, and wealth management company.


 

Delivering Results

Since partnering with RAZR, one Financial Institution has seen a 12% increase in account acquisitions.

 


 

Type of Redemptions Matter…

Credit card with start on it and back of credit card behind it

One merchandise redeemer partner saw spend increase by 175% on the card over cash back redeemer

Orange plane flying through clouds

One travel redeemer partner saw spend increase by 231% on the card over a cashback redeemer.

Frequency of Redemptions Matter…

Present box split down the middle with a star in the middle

One redemption equals 189% higher spend on the card than non-redeemer

Three present boxes split down the middle with a star in the middle

Three redemptions equals 221% higher spend on the card than non-redeemer

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81%

of consumers want to form a relationship with a brand* when your customers are truly engaged, the financial benefits are real.

5% increase in customer
retention can generate

95%

growth in revenues and
67% more spent by loyal customers.

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Optimizing Member Engagement for the nation’s 2nd largest credit union

SECU breaks the ice with their members
after a SellCheck assessment

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Member Experience Improvements Can Increase ROI

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person holding phone and credit card in hands

The Value of the Member Experience in FI

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Our Clients

We serve hundreds of banks and credit unions in the financial industry, including Fortune 100 and 200 companies. RAZR Financial’s client list also includes Fortune 100 retail clients and leading healthcare companies, where we enable innovative solutions across divisions for the benefit of all.

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